Terms & Conditions
Last Updated: October 2026 • Al Hayy International
1. Authentic Handcrafted Artistry
Every garment and textile artifact offered by Al Hayy International is crafted using genuine natural fibers and authentic Kashmiri hand needlework (including Aari, Sozni, Tilla, and Kani weaving). Subtle variations in thread tension or weave texture are the natural hallmarks of authentic human craftsmanship and should not be considered defects.
2. Orders, Sizing & Payments
All prices displayed on the store are in Indian Rupees (INR) or localized international currencies. We support secure 256-bit SSL encrypted payments via Razorpay, Stripe, UPI, and Cash on Delivery (COD) within India.
3. Exchanges & Alteration Guarantee
We stand firmly behind the fit and elegance of our silhouettes. If you require size alterations or wish to exchange a standard-sized ready garment, contact our concierge within 7 calendar days of delivery for hassle-free resolution.
4. Contact & Legal Inquiries
For legal inquiries or terms clarification, please contact our legal desk at legal@alhayyinternational.com or our headquarters in Srinagar, Jammu & Kashmir, India.